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Frequently asked questions

What exactly am I buying?

A PDF guide you download and keep forever. You can read it on any phone, tablet, or computer, or print it at home. There is nothing to install and no account to create.

Do I need to be "good with computers"?

No. Every guide assumes you are starting from zero and explains each step — every tap, every button — in plain language and big 18-point type.

How do I receive my guide after paying?

You'll get a personal download link by email within 24 hours of your payment. The link is private to you and stays valid for 30 days. If you pay with Bitcoin, the link is emailed after the payment confirms on the network.

I lost my download link. What now?

Email indiemarketingarsenal@proton.me from the address you bought with, and we'll send you a fresh link.

Can I share the guide with a friend?

Your purchase is for your own household's use, but we won't chase grandmothers: if you want to print a copy for a friend, that's between you and your conscience. Please don't post the PDF publicly online.

What if the guide doesn't help me?

Every guide carries a 30-day money-back promise. See our refund policy.

Who writes these guides?

GrandGuides are original guides written by Indie Marketing Arsenal, a small independent publisher. We're a real small business — when you email us, a person replies.

Are these guides medical, legal, or financial advice?

No. They're everyday technology how-tos. For the scams guide: it teaches warning signs and safe habits, but it's not legal advice — if you've been scammed, contact your bank and the authorities listed in the guide.